Admin Anna
- Total activity 19
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Activity overview
Latest activity by Admin Anna-
Admin Anna created a post,
🧠Welcome to the Zendesk Demo Community
This is your space to ask questions, share feedback, and explore how Zendesk works in action. Whether you’re curious about automation, workforce engagement, or internal service delivery, this commu...
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Admin Anna created an article,
Empower Your Internal Teams with Zendesk for Employee Service
Delivering great employee experiences shouldn’t be hard — Zendesk for Employee Service makes it simple. Whether it’s HR, IT, or Finance, your internal teams can now manage support at scale, just li...
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Admin Anna created an article,
Boost Efficiency and Quality with Zendesk Workforce Engagement Management
 Delivering great service doesn’t just happen - it takes the right people, tools, and insights. Zendesk’s Workforce Engagement Management (WEM) brings everything together so your team can perform ...
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Admin Anna created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Admin Anna created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Admin Anna created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Admin Anna created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Admin Anna created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Admin Anna created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Admin Anna created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.